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Getting Started

Learn the basics of trading on orbits8

12 articles

Account Management

Manage your profile, security, and settings

8 articles

Deposits & Funding

Add funds to your trading account

10 articles

Withdrawals

Withdraw your funds securely

9 articles

Trading Guide

Master trading strategies and tools

15 articles

Security

Keep your account safe and secure

7 articles

Trading Bots

Automate your trading strategies

6 articles

FAQ

Frequently asked questions

20 articles

Frequently Asked Questions

Find quick answers to common questions

Getting Started

How do I create an account?

Creating an account is easy! Click the "Register" button on the top right, fill in your details (name, email, phone number, password), agree to the terms, and submit. You'll receive a verification email to activate your account.

How do I verify my account?

Go to Account Settings > Verification. Upload a valid government ID, proof of address, and complete the verification process. Verification usually takes 24-48 hours.

Is there a demo account available?

Yes! We offer a free demo account with $10,000 virtual funds to practice trading. Click on "Demo" in the dashboard to get started.

Deposits & Withdrawals

What payment methods are accepted?

We accept various payment methods including: Bank Transfer, Credit/Debit Cards (Visa, Mastercard), PayPal, Bitcoin, Ethereum, and other cryptocurrencies.

How long do withdrawals take?

Withdrawals are processed within 24 hours. Bank transfers take 2-5 business days, while crypto withdrawals are instant after approval.

Is there a minimum deposit amount?

The minimum deposit is $10 for cryptocurrencies and $50 for bank transfers/credit cards.

Trading

What trading pairs are available?

We offer 100+ trading pairs including BTC/USDT, ETH/USDT, BNB/USDT, forex pairs (EUR/USD, GBP/USD), metals (XAU/USD), and more.

What are the trading fees?

Our fee structure is competitive: 0.1% for standard accounts, 0.08% for premium accounts, and 0.05% for VIP accounts.

Can I use automated trading bots?

Yes! Our platform features built-in trading bots that can automate your strategies. Click "Run Bot" in your dashboard to configure your bot.

Security

How do I enable 2FA?

Go to Security Settings > Two-Factor Authentication. Scan the QR code with Google Authenticator or Authy, then enter the 6-digit code to enable.

Is my money safe?

Absolutely! We use bank-grade security measures, cold storage for crypto assets, and are fully regulated. Your funds are protected with multi-signature wallets.

What should I do if I suspect unauthorized access?

Immediately change your password, enable 2FA, freeze your account in settings, and contact our 24/7 support team at support@orbits8.com.

Video Tutorials

Watch step-by-step guides

Getting Started

Getting Started with orbits8

Learn the basics of our platform

5:23 min
How to Trade

How to Trade on orbits8

Master the trading interface

8:15 min
Trading Bots

Using Trading Bots

Automate your strategies

10:42 min

Still need help?

Our support team is available 24/7 to assist you

Email Support

support@orbits8.com

Response within 24 hours

Live Chat

Chat with an agent

Available 24/7

Phone Support

+1 (888) 123-4567

Mon-Fri, 9AM-6PM EST