Find answers to common questions about orbits8
Click the "Register" button on the homepage, fill in your details (name, email, phone number, password), agree to the terms, and submit. You'll receive a verification email to activate your account.
Go to Account Settings > Verification. Upload a valid government ID, proof of address (utility bill or bank statement), and complete the verification process. Verification typically takes 24-48 hours.
No, each user is allowed only one account. Multiple accounts are prohibited and may result in all associated accounts being terminated.
Go to Account Settings > Security > Change Password. Enter your current password and new password, then confirm the change.
We offer 100+ trading pairs including BTC/USDT, ETH/USDT, BNB/USDT, forex pairs (EUR/USD, GBP/USD, USD/JPY), commodities (Gold, Silver, Oil), and indices (S&P 500, NASDAQ).
Fees vary by account type: Standard: 0.1%, Premium: 0.08%, VIP: 0.05%. Volume discounts are available for high-volume traders. All fees are visible in your dashboard before executing trades.
Leverage allows you to trade larger positions than your account balance. For example, 10x leverage means a $100 deposit can control $1000 in trades. While this amplifies profits, it also increases potential losses.
Yes! orbits8 features built-in trading bots that can automate your strategies. Click "Run Bot" in your dashboard to configure parameters like trade size, indicators, and risk management settings.
We accept bank transfers, credit/debit cards (Visa, Mastercard), PayPal, Bitcoin, Ethereum, and other major cryptocurrencies.
Minimum deposit is $10 for cryptocurrencies and $50 for bank transfers and credit/debit cards.
Crypto deposits: 10-30 minutes (after network confirmations). Bank transfers: 1-3 business days. Credit/debit cards: Instant. PayPal: Instant.
Most deposit methods are free. Crypto deposits may incur network fees, which are displayed before confirmation. Bank transfers may have fees from your bank.
Go to Wallet > Withdraw, select your withdrawal method, enter the amount, and confirm. Withdrawals are processed within 24 hours after security review.
Processing time: 24 hours. Crypto withdrawals: 30-60 minutes after approval. Bank transfers: 2-5 business days. Cards: 3-5 business days.
Minimum withdrawal is $10 for cryptocurrencies and $50 for bank transfers and cards.
Withdrawals undergo security review to prevent fraud. First-time withdrawals may take longer. Ensure your account is fully verified to expedite processing.
Go to Security Settings > Two-Factor Authentication. Scan the QR code with Google Authenticator or Authy, then enter the 6-digit code to enable.
Yes! We use bank-grade security, cold storage for crypto assets (95% offline), multi-signature wallets, and regular security audits. All funds are segregated from operational funds.
Immediately change your password, enable 2FA if not already enabled, freeze your account in settings, and contact support@orbits8.com
Try refreshing the page, clearing your browser cache, or using a different browser. If the issue persists, check our system status page or contact support.
Check if you have sufficient balance, your account is verified, and you're using the correct order type. Market orders require available liquidity.
Yes! Our mobile app is available for both iOS and Android. Download from the App Store or Google Play Store.
We support the latest versions of Chrome, Firefox, Safari, and Edge. For best performance, we recommend using Chrome.